Request your PAC Request your PAC You can get a PAC in a few ways: Sign in to your online account and select Switching to make your request. Text ‘PAC’ and your date of birth (in DD/MM/YYYY format) to 65075 For example: PAC 01/03/1984. Call us on 789 from your Virgin Mobile or 0345 6000 789 ** from any other phone.

Can I keep my mobile number with Virgin Mobile?

Can I keep my existing number? Yes, absolutely. You can keep your existing mobile number and move it to Virgin Mobile once you have received your Virgin Mobile SIM card. You just need to go online by clicking here, move your number.

Can I keep my old number with SIM only?

Can I keep my number on SIM only? If you want to move to a SIM only deal on another network, you can still keep your mobile number. The same process applies whatever kind of plan you choose, from SIM only to pay monthly.

Can I keep my phone number if I leave Virgin Media?

In particular, if you are switching to or from a cable provider such as Virgin Media, you will need to follow the ‘cease and re-provide’ process. The length of time it will take will depend on the services you have. You can keep your existing landline telephone number when you switch if you want to.

Can you keep your mobile number if you change providers?

The short answer is Yes. You can always keep your phone number when changing provider. While most should just ask you if you want to keep your number, some may use the phrase “mobile number portability” or “porting”.

Can I transfer my Virgin Mobile number to another carrier?

All you’ll need to do is to request a PAC Code. It’s totally free and the entire process of transferring your phone number should normally take no longer than one working day. Transfer your Virgin Mobile phone number onto a different mobile network.

Can I transfer my number later?

Yes, you can. If you move from one network to another then you need to ask your old network for a PAC code, and give it to your new network within 30 days. Your new network will port your mobile number over to your new SIM.

Can I retain my mobile number?

The short answer is Yes. You can always keep your phone number when changing provider. There are even laws that protect your right to switch and keep your digits. If you want to switch, your carrier is legally obligated to relinquish your number and transfer it to your new provider upon request.

Can you keep the same phone number when switching providers?

You can keep your number In most cases, you can port your number over from your old carrier. You just have to make sure your current phone plan is still active when you initiate a port. Porting also needs some important information from the primary account holder.

Can you cancel Virgin Media then rejoin?

Re: Leave and Rejoin Virgin Media You’d need to give thirty days notice to cancel and then have no service at that property before being able to re-join as a new customer.

Can you keep a phone number without service?

Under FCC regulations, you have the right to keep your cell phone number (it doesn’t belong to your carrier). So a carrier is required to relinquish your cell phone number to you if you so request. If you just cancel your contract, you’ll lose your phone number.

What happens when I Move my Number to Virgin Mobile?

Once the number is moved to Virgin Mobile, your old service will be automatically cancelled. Make sure you have your Virgin Mobile SIM with you to reduce any service disruption, because as soon as your number has ported to Virgin Mobile, you will need to insert your new Virgin Mobile SIM card into your phone.

Why is my Virgin Mobile SIM card not working?

If you are using your own phone, please make sure that your phone is unlocked, otherwise your Virgin Mobile SIM won’t work and you could be out of service while you get it unlocked. You can check this by putting your Virgin SIM in the phone to see if it works. Be sure to save contacts from your existing SIM card to your phone.

How do I get a Stac number from Virgin Mobile?

You can get a STAC in one of three ways: Call us on 789 from your Virgin Mobile or 0345 6000 789 ** from any other phone Sign in to your online account and select Switching to make your request Text ‘STAC’ and your date of birth (in DD/MM/YYYY format) to 75075 For example: STAC 01/03/1984

What happens if I port my Number over to Virgin Media?

If you request to port your number outside of these hours, you can still submit your request, but your clock wont start until the next morning. You should not lose your service with the existing provider during this time. When your number is moved over to Virgin media you will lose service on your old sim.