While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.

How do I turn off narrator on demand?

Deactivate Voice Guidance

1. When you’re done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again.
2. Tap B again to reopen the On/Off menu.
3. Press OK to turn Voice Guidance off.

Why is my xfinity TV narrating?

This is because Video Description is on the Secondary Audio Programming (SAP) channel, which is often used for a Spanish language track. Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming.

How do I turn off video description?

It is a slightly indented rectangle. If video description is available on the program you’re watching, it will begin playing immediately. If you hear another language or no audio at all, press and hold the voice control button and say “video description” again to turn video description off.

How do you turn off descriptive audio?

Select General > then Accessibility. Then Accessibility > to Audio Description. Turn off the Audio Description.

Where is the SAP button on Xfinity Remote?

Turn SAP On While Watching a Show

1. While watching full-screen video, press the down arrow on your Xfinity remote.
2. Press the left key to move to the SAP button and press OK.
3. When you select the SAP button, you’ll see the Audio Options panel and all available audio tracks for the program you’re watching.

How do I fix the voice on my Xfinity Remote?

If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset….To perform a factory reset:

1. Press the Setup button until the LED at the top of the remote changes from red to green.
2. Press 9-8-1.
3. The LED will blink green twice to indicate that the remote was reset.

What is SAP on Xfinity?

Comcast provides SAP, or Secondary Audio Programming, as an optional audio track for select television programs. SAP audio commonly consists of another language such as Spanish, weather information or Descriptive Video Service for the visually-impaired.

Why is my TV show being narrated?

Audio Description is a setting within your TV that provides narration of important visual elements during a TV program to help people with impaired vision or those who otherwise need help to understand what is being shown on screen.

How do you turn off the narrator on your TV?

To deactivate the voice narrator goes to the Settings. Select General > then Accessibility. Then Accessibility > to Audio Description. Turn off the Audio Description.

Why am I getting Audio Description on my TV?

What is on demand on Xfinity?

XFINITY On Demand delivers instant access to thousands of hit movies, the latest episodes of the top 100 shows, and loads of kids’ programming included with your service at no additional cost. Many On Demand movies are available a month before Netflix® or Redbox®, and the best part is 90% are free.

How do I Turn on audio description on my Xfinity remote?

Turn Audio Description On Using Voice Control with the Xfinity Voice Remote The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Voice Remote and say “audio description.”

How do I know what I can and can’t watch on Xfinity?

Your Xfinity TV subscription determines what you can watch with Xfinity On Demand on your TV Box and online. If you don’t have access to a program you select, an on-screen message will let you know. Online programming not included in your TV subscription will be marked with an orange key icon so you know it’s locked for viewing.

How do I use the on Demand feature on my Remote?

Use the right arrow or left arrow button to navigate to On Demand and press the OK button on the remote. Find the program you want to watch in the On Demand menu. (You can also use the search bar or the remote keypad .) Use the arrow buttons and the Page Up and Page Down buttons on the remote to browse.